Testimonials

American Pool Enterprises Inc. (“APEI”) is a company of deeply held values in which the experience of our client is essential to our business. Our responsibility as we cross the threshold of YOUR property is to be of service; to bring the experience and the expertise as the leader in the industry to each individual we reach, and to make a difference in YOUR PATRONS overall swimming pool experience.

 With all of this in mind, it is very important to us that we continually deliver an experience that not only meets, but also exceeds our clients’ expectations of us.  In our efforts to continually improve our service and your experience, we have engaged the services of an outside research firm, to contact each client EVERY YEAR for comments on their experience with the company.  The information we receive allows us to continue to improve our services and make their next experience with APEI and all of its operating companies an even better one.

I cannot thank you and your team enough…the pool looks absolutely fantastic!!! Smoothest opening ever – thank you!

David R.
Georgia, 05/2011

Sent: Wednesday, November 10, 2010 5:46 PM
Subject: Re (name removed) HOA

Pawel,

I wanted you to know that (name removed) held their Annual Meeting at the pool facility this past Sunday. During the meeting the Board of Directors mentioned the change of pool management to your company last summer. (name removed) had suffered for the past two years with a very poor quality of pool service from our previous vendor and it became obvious that a change in pool management was their only option. Several residents confirmed that since we switched to your company the pool water had never looked better. Accolades were reaped on the Board for their decision to choose American Pools. I too, noticed the difference when I made my inspections and wanted to thank you and your team for making the Board and myself look good. I will not hesitate to recommend you to my other communities whenever possible.

Sincerely,

(name removed)

Georgia

“Amazing attention to detail, great communication, reasonable price, trustworthy, honest, hard-working, knowledgeable about state and local regulations, more services provided than other companies and “stress-free” opening and operation of pool.”

Janet T
Lilburn, GA

“Out of all my contractors that I work with I would have to say that American Pool Management is by far the best. They are very attentive, responsive, very professional and a pleasure to work with. American Pool is such a phenomenal partner.”

Maya L
White Plains, NY

“The opening went very smooth thanks to American Pool Management. Everyone did their job wonderfully. They are amazing – I have no complaints.”

Toni F
East Brunswick, NJ

“They do everything we ask them to do. They are quality people, the lifeguards are always on time, water is clear, if we call them they come out right away. Their prices are very reasonable. American Pool Management is very responsive to our needs.”

Jack B
Long Island, NY

“Customer service response has been excellent. We are currently happy with the life guards and my contact has gone above and beyond to make certain our pool was up and running. I was very impressed by him.”

Giselle F
Germantown, MD

“I got a lot of follow up from the persons in charge. They listened to what our needs were and came in and did everything the way we wanted. They made me feel comfortable in leaving them to do the work and I appreciated that.”

Tracy W
Columbia, MD

“The opening went fantastic. American Pool was ahead of schedule. They started the cleanup in April which was very instrumental with having the pool up and running. They had all our permits ready for us prior to opening. The pool opened on time and was great looking. The lifeguards were great I am very satisfied. Brett our supervisor touches base with me at all times.”

Dean M
Odenton, MD

“Very thorough, whenever there has been a problem it was addressed and taken care of right away.”

Amanda K
Wilmington, DE

“We have had a lot of problems in the previous years and they all disappeared since we moved over to using American Pool Management, especially with Dan’s help-he is our lifeguard. The entire staff has been great.”

Bill W
Bridgeville, PA

“American Pool Management has a well trained staff who approach their job with positive personalities.  They respond to problems as quickly as possible and offer detailed explanations of service when requested.”

April H
Westtown, NY

“I am currently able to contact management on any and all issues and receive immediate feedback via phone or email.  All requests have been promptly and appropriately dealt with. Our lifeguard this year is stellar in enforcing rules, yet quite affable when dealing with the residents and has been absolutely faultless to this date. He is friendly, knows the residents by name, enforces all rules, and is very cognizant of safety issues. Our pool is immaculate.”

Rebecca M
Blue Bell, PA

“They are doing a wonderful job; their responsiveness is excellent.”

Sam R
Alexandria, VA

“Lifeguards are always there and on time.  APE is always available to answer questions and for advice and support.  Everyone on the board and I have come in contact with at the pool are friendly and cooperative.”

Carl D
Havre de Grace, MD

“We’ve been associated with them for 25 years - we are picky – we have not fired them. They have responded well to a number of unusual circumstances this season, and we have gotten compliments from many sources.”

Duncan M
Silver Spring, MD

“Things are going great. The reps are really responsive, if we have issues, and our regular lifeguards are wonderful.”

William S
Columbia, MD

“The season has gone fantastic. American Pool has been here every time we called them and the lifeguards were fantastic. Our primary lifeguard Lisa has been like the hawk of the pool. She is here before her shift starts and always closes on time. She constantly has her eyes on the pool.”

Dean M
Odenton, MD

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