Contact Us

New Customers:

Looking for a new construction, maintenance, renovation or management service provider for your pool? Click here and tell us more about your property. We’ll review your information and be in touch within 48 hours.

Looking for a phone number for a specific location? Click here.

Current Customers:

Looking to request service? Please complete this form for any service-related questions or requests and someone from our office will be in touch to help you. If you need a phone number for a specific location, click here.

Unresolved Issue? We always strive to provide service excellence. If we have fallen short of your needs, or you need assistance, please let us know by clicking here or calling Kristine Kimbrel at 443-471-1190. We have a dedicated Customer Service Advocate that can be reached 24 hours a day, 7 days a week.

Feedback? We like to hear from our customers and encourage you to submit your comments, questions or other feedback.

Phone: Kristine Kimbrel 443-471-1190

Write: Customer Care
Attn: Kristine Kimbrel
11515 Cronridge Drive, Suite Q
Owings Mills, MD 21117

Interested in becoming a lifeguard?

Do you want to become a lifeguard? Learn more about our lifeguard program or apply at You can also keep in touch by liking us on Facebook.